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Title: Smart Square HMH Enhances Staff Scheduling at Hackensack Meridian Health
United States, 20th May 2026 — Smart Square HMH, an AI-driven workforce management platform, has been deployed across Hackensack Meridian Health’s network of 17 hospitals and more than 500 patient care locations. The system uses predictive analytics to automate staff scheduling, aiming to reduce overtime costs by 20% and improve shift fill rates to over 95% within the first year. Hackensack Meridian Health is one of New Jersey’s largest health networks, serving 11 million patient encounters annually. The platform integrates with existing electronic health record systems to forecast patient volume and acuity, then generates optimized schedules that match staff skill sets to anticipated demand. Early pilot data from three hospitals showed a 15% reduction in agency staff usage and a 12% decrease in overtime expenses.Smart Square HMH is a cloud-based scheduling solution that uses machine learning to balance labor costs, employee preferences, and regulatory compliance. The system processes data from more than 36,000 employees, including nurses, technicians, and support staff. “This technology transforms how we allocate our most valuable resource—our people,” said Dr. Lisa Chen, Chief Nursing Officer at Hackensack Meridian Health. “It gives us real-time visibility into staffing gaps and enables us to proactively adjust before shortages impact patient care.”How does the system improve staff satisfaction?The platform includes a self-service portal where employees can swap shifts, request time off, and indicate availability. According to the company, early user surveys show an 85% satisfaction rate among nurses who use the mobile app. The system also ensures compliance with union contracts and state-mandated nurse-to-patient ratios, reducing administrative workload fo...
This press release is issued by King Newswire