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Title: Dark Watch Integration with Leading Service Platform Sets a New Standard of Care in Therapist Safety

United States, 2nd May 2026 —May 1, 2026—Dark Watch, the embedded safety intelligence layer for modern commerce, today announced that its integration with a leading service-based platform is now live. The integration introduces a proactive safety capability designed to help prevent assaults and high-risk incidents in therapist-client environments.Service-based businesses, particularly those in the wellness, spa, and personal care sectors, often involve private, one-on-one interactions between staff and clients. These environments are built on trust, but they can also expose therapists to elevated risk, such as from inappropriate behavior, harassment, boundary violations, and, in some cases, physical assault. Despite this, most booking and payment systems provide little to no visibility into potential risk before an appointment begins.Historically, businesses have relied on reactive measures to mitigate these risks, e.g., incident reporting, internal notes, or post-event responses. The Dark Watch integration shifts that model upstream, enabling businesses to identify potential risk signals before an appointment is confirmed or a client arrives.“A service-based business should not have to rely on reactive measures to reduce risk,” said Noel Thomas, CEO of Dark Watch. “Therapists are operating in one-on-one settings where the risk is real, and expectations are changing. Businesses shouldn’t have to choose between experience and protection. Dark Watch embeds security directly into the booking and payment layer, delivering real-time risk mitigation at the moment it matters most. The result is a new standard of care—one that protects therapists, strengthens brand trust, and delivers measurable safety benefits without disrupting the client experience.”Through the integration,...

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