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Title: TxtCart Revolutionizes SMS Marketing with Conversational AI for eCommerce

United States, 20th Nov 2025 - In a rapidly evolving eCommerce landscape, TxtCart is redefining the way brands interact with customers through SMS marketing. Rather than relying on traditional mass messaging methods, TxtCart's innovative platform uses conversational AI to engage in personalized, real-time interactions that drive results.Founded by Kyle Bigley, TxtCart aims to challenge the status quo of SMS marketing with a platform built around genuine customer conversations. This new approach stands in stark contrast to the traditional "one-way" promotional SMS, focusing on personalized messaging that fosters customer trust and increases conversions.“SMS is often treated as just another broadcast medium, but it’s actually a personal space for customers,” says Bigley, Founder & CEO of TxtCart. “Our AI doesn’t just send messages; it understands context, answers questions, and helps solve problems in real-time, creating a more valuable connection with the customer.”Revolutionizing SMS Marketing with True AI ConversationsThe key to TxtCart’s success lies in its ability to transform SMS from a transactional tool into a conversational channel. When a customer abandons a shopping cart, TxtCart’s AI goes beyond a generic reminder message. It starts a dialogue, asking relevant questions to address potential concerns and guiding the customer through the purchase process.For instance, a customer abandoning their cart may receive a personalized message that reads, “Hey [Customer Name], we noticed you left some items behind. Any questions about sizing or shipping I can help with?” This approach not only recovers lost sales but also builds customer loyalty by offering relevant and timely assistance.This shift from traditional SMS platforms, which focus on volume and frequency,...


This press release is issued by King Newswire

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