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Title: Beyond Key unveils Dynamics 365 Customer Engagement package to strengthen healthcare relationships

Chicago, United States, 9th Sep 2025 - Beyond Key today introduced a tailored Dynamics 365 Customer Engagement service for healthcare providers. The aim is clear: give hospitals, clinics and care networks a single, secure system that helps patients book and track care, lets clinicians collaborate with ease, and gives managers the data they need - fast. What this change means Patients expect convenience. Care teams need fewer interruptions. Administrators want better use of resources. Dynamics 365 Customer Engagement brings patient communications, scheduling, equipment upkeep and team workflows into one place. When those parts work together, care becomes simpler and outcomes improve. What Beyond Key is offering The package combines key Dynamics 365 modules and Microsoft tools with practical healthcare setups. It includes: Automated reminders — emails, SMS and app notices to lower missed visits. Secure patient portal — book appointments, view results and message staff. Field service and device maintenance — schedule checks and reduce downtime for critical equipment. Care team collaboration — shared case views, notes and automated tasks so everyone sees the same facts. Analytics dashboards — clear visuals for appointment trends, resource use and patient satisfaction. Robust security — role-based access, encryption and audit logs to meet HIPAA and similar rules. How patients benefit Patients gain easier booking, timely reminders, and a single place to view their care. That reduces anxiety and saves time. Clear communication also helps patients follow care plans and keeps outcomes on track. How care teams benefit Clinicians and staff spend less time chasing records or repeating information. Workflows autom...

This press release is issued by King Newswire