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Title: EvenFlow AI Boosts Auto Service Productivity in Dealerships
United States, 23rd Aug 2025 - Auto dealership service departments face a tough balance: satisfying customers, managing technician workloads, and delivering the majority of its profits. Many still use outdated appointment scheduling tools, leading to overbooked mornings, idle afternoons, and overworked advisors. The result is wasted technician time, missed recalls, and unhappy customers.EvenFlow AI is gaining attention for addressing these inefficiencies with capacity-based scheduling and built-in automation. Auto dealerships using the platform report smoother operations and measurable financial gains.The Appointment Scheduling Problem Traditional scheduling follows a “car count” model—booking as many vehicles per time slot as service advisors can check in. But it ignores the capacity of what technicians can handle, the resource who is responsible for completing the service work. This leads to overloaded mornings, idle afternoons, and missed factory recommended services. Not only does this weaken the overall customer service experience but the missed services are critically important to increase vehicle safety, increase the life of the vehicle, and decrease the vehicle’s lifetime repair costs. From the dealership perspective, these inefficiencies significantly cut into technician labor sales and weaken customer trust.EvenFlow AI: A Technician Capacity Approach The anchor of EvenFlow AI’s capacity management is technician availability and efficiency (or proficiency) to complete requested jobs. This is coupled with a “true demand” prediction of each appointment request, overcoming a major scheduling challenge for dealerships – what customers schedule for doesn’t match the work that ultimately is completed during their visit. Dealers adopti...
This press release is issued by King Newswire