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Title: Penta Laboratories Launches New E-Commerce Platform, Reinforcing Commitment to Customer-Centric Innovation

United States, 2nd Dec 2024 - Penta Laboratories, a leading provider of electron tube and magnetron technology, today announced the launch of its new e-commerce platform. This initiative underscores the company's dedication to providing unparalleled customer service while maintaining its position at the forefront of design and innovation.Ian Stuart, Chief Operating Officer at Penta Laboratories, commented on the launch: "This platform marks a significant step forward in our mission to deliver exceptional service to our customers. It allows us to better serve our global clientele and solidify our position as the industry leader in electron tube and high power microwave systems technology."He further emphasized the company's customer-centric approach: "We are committed to providing quality products at very affordable prices, supporting mission-critical businesses rather than exploiting them. Unlike some competitors, we prioritize accessibility in fast lead times, and transparency. Every customer, from small family businesses to multinational OEMs, has direct access to my desk. We believe this commitment to customer service, combined with our upcoming product lines, and providing high quality expendables, will drive Penta's growth in the next decade."Ian also addressed the changing landscape of B2B sales: "The old B2B system where companies hide behind custom quotes and obscure pricing is a thing of the past. It harms customers by hindering efficiency and transparency in pricing. We believe in empowering our customers with clear, readily available information and a streamlined purchasing process - even for our complex export-regulated products"He concluded with a vision for the future: "I believe firmly in becoming the first major power grid solutions marketplace for elect...

This press release is issued by King Newswire