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Title: Top 8 Workflow Automation Use Cases in 2024

United States, 3rd Aug 2024 - There are so many ways to use workflow automation in almost every industry. We can't list them all, but we'll try to give you 8 main workflow automation use cases to show you how much you can automate with workflows.What is Workflow Automation?Workflow automation means using computers to automatically handle tasks, documents, and information according to set rules. When you do this, it should be a simple process that's done regularly to improve how much you get done every day.  A workflow is a series of steps to complete a task. Workflow automation lets computers do those steps instead of people.To automate a workflow, you first need to figure out all the tasks that make up the job. Then, you create rules for how those tasks should be done. Finally, you program the software to follow those rules.Top 8 Workflow Automation Use CasesBelow are 8 popular workflow automation use cases that you should know. Let's find out!IT Service DeskWhen IT doesn't automate, it can create problems between IT and other employees. Doing things by hand and handling the same tickets over and over again can overload IT teams, leading to delays and frustration for other employees who have to wait a long time for help and don't have good tools to fix their problems.By using workflow automation in IT help desks, companies can solve these problems. This lets IT workers focus on more difficult issues and processes, making everything work better.One example of automation in this area is using a chatbot, which is like a helper bot that talks to people. This chatbot can connect your company chat platform (like Slack) to other tools. By providing easy-to-use request templates within the platform, employees can create service requests quickly. The chatbot then crea...

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