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Title: Ksolves India Limited Unveils Advanced AI Capabilities for SMS and WhatsApp Messaging within Salesforce CRM

India, 12th Jun 2024, King NewsWire – Ksolves India Limited is thrilled to announce the integration of cutting-edge generative AI capabilities into its SMS and WhatsApp messaging solutions within Salesforce CRM. As a gold sponsor at the World Tour Essentials Mumbai event, we are excited to showcase our innovative SMS messaging application, Lead Manager Ninja, designed to revolutionize customer communication through SMS, WhatsApp and Email Channels within Salesforce.AI-Driven Enhancements in SMS and WhatsApp MessagingLeveraging the power of generative AI, our solutions enhance the efficiency and effectiveness of SMS and WhatsApp communications within Salesforce CRM. Key features include:Chat Summary Generation: Our AI-driven system generates comprehensive chat summaries from any person and any channel. This feature ensures that sales teams have quick access to key information, enhancing productivity and decision-making. By summarizing interactions across various platforms, sales representatives can stay informed and provide more personalized customer service without the need to manually sift through extensive chat logs.Reply Suggestions Based on Past Customer Communication:Automated Reply Suggestions: The system provides real-time, automated reply suggestions based on historical customer interactions, ensuring timely and contextually relevant responses. This capability is particularly beneficial for maintaining consistent and high-quality communication, as it allows sales teams to quickly respond to customer inquiries with accurate information drawn from previous exchanges.On-Demand Reply Suggestions: Sales representatives can also request on-demand reply suggestions, tailored to the specific context of ongoing conversations. This feature maintains a high level...

This press release is issued by King Newswire