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Title: Ascend AI Unveils Scopenotes – The AI Assistant for Client Servicing

London, United Kingdom, 13th Apr 2024 –  Scopenotes is a new AI assistant built to streamline client communication by converting client meetings into valuable outcomes for client service professionals in a few clicks. With Scopenotes, these professionals can access an automated summary of client decisions, feedback, and agreed next steps within seconds of signing out of a meeting.Professionals who work in client-facing roles regularly face the challenge of managing conversations and tracking interactions in real time. Failure to keep up with scope changes can easily lead to overservicing and related issues that complicate client relationship management and negatively impact revenue. This AI assistant from Ascend AI tackles these issues with note-taking capabilities that leverage active listening to capture feedback accurately, understand client needs, and offer customized solutions. With Scopenotes, professionals can cut down on the amount of time they spend on post-meeting admin tasks. For one Scopenotes client, this translates to a 45-minute time saving as she now spends 15 minutes on tasks that would normally take 1 hour.“Many client service professionals we’ve spoken to are weighed down by the responsibility of keeping up with client conversations,” says Scopenotes co-founder and AI expert Jeffrey Davis. “We built our AI assistant specifically to help capture requirements, whether during in-person or virtual meetings, and translate them into actionable outcomes. This offers professionals valuable insight into what to prioritize, in addition to giving them the bandwidth they need to focus on tasks that clients value.”For client service professionals, what seems like a simple meeting is followed by lots of administrative tasks. These could include...

This press release is issued by King Newswire