San Jose, CA, United States, 20th May 2026 - 24Seven Commerce, a leader in retail technology and POS integration solutions, today announced the launch of Retail Advisor, an AI-powered analytics platform built specifically for retailers running NCR Counterpoint POS. Retail Advisor transforms the data already stored inside Counterpoint POS into real-time, actionable intelligence — accessible in plain English, from any device, without exporting a single spreadsheet.

For years, Counterpoint retailers have had access to powerful transaction data — but that data has largely remained locked inside the POS, accessible only through manual reports that take time to build and are often already outdated by the time they're reviewed. Retail Advisor was built to solve exactly that problem.

Think of it like having ChatGPT for your store. Instead of pulling reports and staring at spreadsheets, you simply ask a question — and Retail Advisor answers it using your own Counterpoint data, in real time. — Spokesperson, 24Seven Commerce

Key Capabilities

• AI-Driven Natural Language Insights — Ask questions about your store performance in plain English and get instant answers drawn directly from your Counterpoint data.
• Real-Time Sales & Margin Visibility — Monitor revenue, gross margin, and transaction trends by product, category, or store location — updated live, not batch-processed overnight.
• Inventory Intelligence — Automatically surface slow-moving SKUs, overstocked items, and stock gaps before they impact cash flow or customer satisfaction.
• Customer Analytics — Identify top customers, track purchase frequency, and uncover buying patterns to drive loyalty and repeat sales.
• Any Device, Anywhere — Access the full dashboard from desktop, tablet, or mobile with no additional software installation required.

Retail Advisor requires no disruption to existing Counterpoint workflows. It connects directly to the retailer's Counterpoint environment and is ready to use within minutes of setup — no IT project required.

The launch addresses a growing demand among independent and mid-market retailers for smarter, faster access to the data they're already collecting. With increasing competition from e-commerce and big-box retailers, the ability to act quickly on real-time insights has become a competitive necessity rather than a luxury.

About 24Seven Commerce

24Seven Commerce is a retail technology company specializing in POS integration, eCommerce connectivity, and data intelligence solutions for independent and enterprise retailers. Its product portfolio includes Octopus Bridge — a middleware platform connecting leading POS systems including NCR Counterpoint, Lightspeed, Retail Pro, and Heartland Retail to eCommerce platforms such as Shopify, WooCommerce, and Magento — as well as Retail Advisor, its AI-powered analytics solution for Counterpoint retailers.